Frequently Asked Questions

Everything you need to know about your Vitabiotics fashion experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3 to 5 business days, while international orders may take 7 to 14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Vitabiotics is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes across our seasonal collections to minimize our environmental footprint.

Can I track my package once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.